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Store Policy
Customer Care
Welcome to our Customer Care section! At Roccos Poke-Jo, we ensure that all our TCG products are accurately described and completely authentic. We are dedicated to pleasing our customers and treating them like family, always prepared to help with any inquiries you may have. Your satisfaction is our top priority, and we’re here to support you!
Privacy & Safety
Your privacy is important to us. We want to assure you that we will not sell any of your data to third-party companies. Your information is kept confidential and is used solely to enhance your experience with our services. Thank you for trusting us with your personal information.
Return Policy
Returns/exchanges not accepted on opened purchase.
If purchase was made, there are no refunds, however, we do accept exchanges on FULLY SEALED/UNOPENED product for 5 days after product is delivered. (Customer pays for shipping costs.)
Payment Methods
Payment Methods
- Credit / Debit Cards
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